Customer Charter

We want our customers to know what level of service they can expect from us. We are committed to providing you with an enjoyable experience at Active Lifestyle Centres. We make every effort to accommodate individual needs of our customers, as such you can expect:

A WELCOMING SMILE

Friendly, knowledgeable and helpful service is our passion.

APPROACHABLE & UNDERSTANDING

We see things from your point of view.

AN ENJOYABLE VISIT

We will make our centres easy and pleasurable to use and understand the experience you want to receive

TAKING OWNERSHIP

Our team will take personal responsibility and provide honest and timely feedback.

Downloadable Customer Charter (PDF)