We’ve made improvements to our online booking system.

SOFTPLAY, FAMILY SWIMMING AND XHEIGHT CLIMB ARE MOVING TO ONLINE BOOKING.

SOFTPLAY SESSIONS

Softplay available to prebook online from Friday 24th January.

FAMILY SWIMMING

Online bookings open on Friday 31st January. This is to prebook sessions starting Saturday 8th February onwards.

XHEIGHT CLIMB

XHeight climb available to prebook online from Friday 24th January.

Prebook multiple spaces for you and your family through a single online booking account.

* Parents/guardians of children enrolled in swimming lessons will be able to pre-book their children online at zero cost for the child. (Prebooking must be completed by the account holder responsible for the swimming lesson direct debit as the child’s free-swimming benefit is validated by the payer account.)

Plan ahead, secure your spot, and avoid disappointment.

Prebooking

1.  Customers need an online booking account to pre-book an activity; if you do not already have one, please create an account using one of the following options:

If you are a pre-paid member, please select the option: ‘I’m a member but I need to create an online account’ and follow the online registration process. Please note, you will need:

  • To provide the email address you used to purchase your membership.

  • Your Active Card Number. (Located on the back of your Active Card.)

  • Create an online booking account at activecentres.org/bookings

If you are a pre-paid member, please select the option: ‘I’m a member but I need to create an online account’ and follow the online registration process.

2. To pre-book softplay, XHeight Climb or Family Swimming* just visit org/bookings→ select the ‘Activities’ option (as indicated below) → select your activity → number of tickets and & check out.

3. Family Swimming: When prebooking Family Swimming, you can now add multiple tickets to your basket, with prices corresponding to your membership entitlements:

4. Once you have checked out, you will receive email confirmation for your booking. Bookings can also be viewed by selecting the ‘Home icon’ and ‘My Bookings’ in your online account.

PLAN AHEAD • SECURE YOUR SPOT • AVOID DISAPPOINTMENT

Should you require any assistance with our online booking system, please call 0300 333 0300 or email active centres here, or please ask a member of our team in centre.