Pool Safety Support System


What is the Pool Safety Support System?

The Pool Safety Support System uses cameras to monitor and detect a lack of/or irregular movement in the pool. It continuously scans the water to detect any signs of swimmers getting into difficulty. Should it detect these signs, the system alerts the lifeguard helping to enable them to provide safe and timely assistance.


What are the benefits of Pool Safety Support System?

The Pool Safety Support System is designed to support our lifeguards by providing enhanced visibility under the water. It can help combat natural factors which can impede their view below the pool water surface, such as glare and reflections. It detects swimmers getting into difficulty and support lifeguards to provide early intervention.


Why have Active Lifestyle Centres installed the Pool Safety Support System ?

To further enhance the safety of our swimming pools.


Who is legally responsible for the data and is it compliant with Data Protection Laws?

Circadian Trust (who operate Active Lifestyle Centres), is the Data Controller and responsible for the images from the point of capture to the time of their deletion. The data is being collected solely for the purpose of enhancing safety, and is subject to strict data-protection laws. All data is collected and stored under the ‘legitimate interest’ basis in line with the General Data Protection Regulation (GDPR).


How long is data from the system stored for?

All data collected by the system is subject to General Data Protection Regulations (GDPR) and the Data Protection Act 2018. In line with this, footage is stored for a maximum of seven days, after which it is automatically deleted. Footage will only ever be stored for longer than the seven days if it documents an incident that requires investigation.


How is the data from the system stored?

The data is stored in Centre, in a locked cabinet. All data is located on a closed and segregated network, and only accessible by the management team on site.


Who are the approved colleagues who have access to the data?

Images from the Pool Safety Support System are only viewed in real-time by the lifeguard on pool duty in order to support them in their role. Access to the recorded images is firmly restricted to senior managers in Centre, who would only ever review the footage in the case of an incident. These colleagues are trained in the company’s data protection policies and complete training to ensure they understand and adhere to data protection laws and regulations.


Who can request to view the footage?

Third parties can only request to see the footage as part of an official investigation and for a legitimate interest, e.g. detection of prevention of crime, public safety, or national security.

Any data requests will need to be put in writing to Circadian Trust, Head Office, Thornbury Leisure Centre, Alveston Way, Thornbury, South Gloucestershire BS35 3JB.  Contact email: leisure@circadiantrust.org

Should you have a concern about our practices, you can report it to the ICO (Information Commissioners Office) by calling 0303 123 1113 or by visiting www.ico.org.uk/concerns


In what circumstance would a request to see the footage be approved?

Requests to see the footage will be submitted for approval if they can prove legitimacy of interest. This includes requests made by statutory authorities for any of the following purposes: the prevention or detection of crime, the apprehension or prosecution of offenders or, the assessment of health and safety.  Your request must be made in writing, addressed to Circadian Trust, Head Office, Thornbury Leisure Centre, Alveston Way, Thornbury, South Gloucestershire BS35 3JB.


How have customers been informed about the installation of the systems?

Notices are displayed in Centres where the Pool Safety Support Systems are installed. The notices inform customers that CCTV monitoring and a pool safety support system are in operation in the interest of health and safety.


Is video monitoring a necessary part of a Pool Safety Support System?

Yes; video monitoring is required to ensure the system is effective. The Health and Safety Executives publication Health and Safety in Swimming Pools (HSG179), was revised in February 2018 that acknowledged that ‘Camera’s and computer aided surveillance systems may also be used to assist in pool supervision’